Technology

CEBP Plays a Valuable Role in the Healthcare Industry

Feb 3rd, 2010 | By Brian Kirk | Category: Business Process Optimization, CEBP, Featured Article, Technology, Telco 2.0

Even though I work at a technology company where we develop innovative software applications (besides coding software, our team turns up servers and networking equipment all the time) I frequently have to remind my family that “I” personally do not know the first thing about setting up a home printer or wireless router. Sometimes I can really see the disappointment in their faces when I remind them of this fact.
I felt redeemed last week, however. I made a fantastic breakthrough with my grandmother (of all family members) when I introduced her to a new healthcare solution that would automatically remind her of the daily prescriptions that she needed to take.
My grandmother is 86 years old [...]

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Join Me at ITEXPO East in Miami

Jan 19th, 2010 | By Jack Rynes | Category: Business Process Optimization, CEBP, Cloud Computing, Customer Experience, Featured Article, TTS | Text to Speech, Technology, Telco 2.0

I’m looking forward to attending ITExpo January 20th – 22nd in Miami, Florida. The lineup of Keynote speakers for this conference is fantastic. I’ll be listening especially closely to Brian Higgins, Executive Director of Ecosystem Development for Verizon Wireless. It’s refreshing, if not surprising, to see one of the big boys at a conference all about innovation.
I have the pleasure of speaking on two panels at this event, one focusing on Cloud Communications and the other on CEBP implementations and fundamentals – two topics that are very near and dear to us at Jaduka. The Cloud Communications Summit will also draw a wide audience. Many enterprises can see the light at the end of the [...]

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Digital Campaigns Leverage the Power of Voice

Jul 6th, 2009 | By Brock Marion | Category: Digital Marketing, Featured Article, Technology

As I speak to agencies about using our technology, I still see a bit of hesitancy. I think some agencies actually view voice as passé or not “cool enough” for them to consider. Truly, I think they are just not seeing the bigger picture yet. Maybe I am not communicating my ideas well enough? Because of this disconnect, I will continue to write on this subject to help explain the use of Jaduka’s on-demand voice technologies to create innovative and powerful digital brand campaigns in hopes a handful of bold and smart agencies read this and jump on board to leverage Jaduka’s powerful and easy to integrate voice services.
A Viral Success Story – With Voice
One [...]

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Cake or Death?

Jun 11th, 2009 | By Ben Benner | Category: Featured Article, Technology

I am here today to chew bubblegum and write about technology, cake, and death. I appear to be all out of bubblegum, however, so it is time to move on and write about why I think the question of “Cake or death?” is not only related, but relevant to, a discussion about technology.
First, let me give credit where credit is due. One of my favorite stand-up comedians, Eddie Izzard, does a great bit that asks the question, “Cake or death?” I caught one of his performances the other night, tuning in right about the point where he did his “Cake or death?” bit.
“Cake or death?” That’s a pretty easy question. Anyone could [...]

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The Coming Feature Frenzy

May 11th, 2009 | By Trevor Baca | Category: Business Process Optimization, CEBP, Featured Article, SaaS | Software as a Service, Technology, Telco 2.0

In the last 24 hours Ben Bernanke says he can see the light at the end of the economic tunnel and Austin-based Vignette is the newest acquisition of Canadian content management experts Open Text.
Two things to notice here. First, we’re in for at least several months more of what, according to Bernanke, will amount to further consolidation and acquisition before current conditions of market uncertainty draw to an end. Second, when current market conditions of uncertainty draw to an end, it will be precisely those companies that, like Open Text, have not only weathered the storm, but have grown and added new functionality that stand the most to gain.
If you’re an applications developer this means [...]

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A Few Bad Apples

May 8th, 2009 | By Ben Benner | Category: SaaS | Software as a Service, Technology, Telco 2.0

Imagine if you will, that it is three o’clock in the morning and you are sleeping peacefully—until your mobile phone rings. You fumble for a moment as you wake up enough to answer the call. Even though the CallerID says “Unknown”, it must be an important call as it is three o’clock in the morning, right?
Did I forget to mention that it is Saturday morning?
You say “Hello?” and are greeted by a robotic sounding woman’s voice that replies “Your Velocity Credit Union” ATM card has been de-activated because of fraud, Press ‘1’ to re-activate your card.” This was my recent experience.
I pressed ‘1’, in the hopes of reaching a real operator, who could [...]

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Easy-To-Integrate

Apr 8th, 2009 | By Trevor Baca | Category: Technology, Telco 2.0

“Well, the problem is that SOAP is hard.”
It’s early 2007 and I’m dead in the middle of a conversation with a friend at PayPal.
“We were certain that developers accessing the eBay product data would want everything in SOAP and it just made sense to do it that way. It wasn’t right, though. Turns out, SOAP is hard.”
This is neither the first nor the last time I’d find myself submerged in the ‘what-counts-as-too-hard for data access?’ conversation, or the ‘so-who-are-our-users-REALLY?’ conversation that’s never too far behind. Every year sees the addition of yet more developers working in yet more languages inside of even more frameworks than ever before. And the unspoken corollary [...]

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Berners-Lee Declares Linked Data As The New Evolution Online

Mar 13th, 2009 | By Brock Marion | Category: Technology

Tim Berners-Lee, the real inventor of the Web as we know it (Al Gore’s claim that he invented the Internet is laughable and insulting to the true pioneers like Tim), preaches the value of linked data in this video.
Tim discusses the Web as we know it today–a collection of documents formatted in a more or less standardized format using HTTP. Tim speaks of the need to take the next step in the evolution of the Web–putting data on the web in a format that is useable by anyone that wishes to access it.
Linked data, as he puts it, refers to sharing data online using the HTTP standard for naming the data, whether the data represents [...]

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Economic Indicators — Techie View

Mar 6th, 2009 | By Ben Benner | Category: Technology

I was reading over some blogs this morning, trying to stay current on technology trends and such.
One blog that I keep up with is I, Cringley. Cringly used to write for PBS, his blog on PBS was also named “I, Cringly”. So maybe the new one should follow suit “I, Cringley 2.0″, but I digress.
He is known for as a technology journalist, but lately has also put on his “economics blogger hat”, Cringley’s latest post is an interesting mix of the two subjects. Everyone is just waiting for the day the US economy turns around, because it can’t get much worse, right?
To be honest, I hope it doesn’t get much worse, but I wouldn’t bet [...]

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The Power of Vision

Mar 5th, 2009 | By Ben Benner | Category: Technology

I do not follow many blogs, nor do I repost or comment on others blogs here much. I guess I am a bit anti-social even on the web. I am endevouring to change this, but that is not the topic of this post.
One of the few blogs I follow, Anil Dash, had a really good post yesterday, the title was ‘re:Vision’.
“…is it a good thing for the world if this thing takes off? My sense is that we’re more likely to get positive answers to that question if the teams that are making these products are led by an appropriately ambitious vision.”
Those closing lines of Anil’s re:Vision post, are what made me feel compelled to [...]

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