Telco 2.0 | Jaduka Exchange

Home
News
- CEBP
- Cloud Computing
- Enterprise
- Jaduka
- Telco 2.0
Events
Resources
Blogroll
About
- Contributors
Contact

Telco 2.0

TMCnet.com: Top Headlines

CRM Week in Review - Call Recording, RFP's, and Customer Service31 July 2010, 12:02 am
This week in the CRM, the industry witnessed many exciting changes and trends. Early in the week, I discussed the trend these days of cell phones to come with call recording features that enable the user to record live interviews, sound clips, or ambient audio. Beneficial for journalists, podcasters, and laymen alike, the call recording applications of any phone, not just smartphones, can let the user record sound and publish through social media sites or by converting the files to mp3s and publ...

TMCnet: Rich Tehrani’s Blog

Wolfram Alpha Gets Widgety30 July 2010, 8:43 pm
Remember when the most recent Google Killer Wolfram Alpha was released and the world went crazy and all we could talk about was this company and how incredible it was? Boy that buzz wore off fast. I actually forgot about the company since I wrote about their partnership with Bing last winter. Well, they just announced they have taken their service and widgetized it meaning they can provide you with pint-sized apps which are powered by the wizards curating and organizing the data which responds t...

Fierce Telecom News Feed

Week In Research: Hosted IP struggles to gain traction; cable gains friends in small business market30 July 2010, 7:31 am
IP Telephony needs a hero: Hosted IP continues to face challenges, particularly in gaining the loyalty of the masses. A recent Research and Markets report points out that "Despite the promises of lower capital expenditures, ease of use, and flexibility, hosted IP telephony has failed to gain mass adoption so far." News release. Cable gains favor with SMBs: Despite their lousy reputation for customer service and a closed-off corporate culture, U.S. cable operators are gaining traction with SMBs, ...

Fierce VOIP News Feed

VoIP security concerns29 July 2010, 9:14 am
No Jitter asks a few 'What ifs' about the security of your data network. How do you analyze your voice data for security weaknesses without degrading the QoS? This article disccusses the issues....

Telco 2.0 News Review26 July 2010, 5:17 am
Telco 2.0 Top Stories Strategy & Finance: Amazon & Google pour in CAPEX, buy more data centresDevices: Nokia: ex-exec says fire the fashionistas for radical changeTechnology Disruption: MeeGo picked for Linux-for-Lancias standardBroadband Connectivity: Why don't we charge for data usage in the busy hour?Regulation: Tech/telco lobbying - who spends the most, and where do these people come from?The Sixth Bullet: Taking the hype cycle hype out of the hype cycle [Reminder from the Telco 2.0 Team: ...

eComm special discount8 April 2010, 12:09 pm
Emerging Communications Conference & Awards (eComm) "What's Next in Telecom, Mobile & Internet Communications™" I'm the closing keynote speaker at the first day of the upcoming eComm conference in San Francisco on 19-21 April. If you're a Telepocalypse reader who wants to come along, enter martingeddes as the discount code for 10% off when you register here. Posted by Martin Geddes at 07:09 PM...

Martin Geddes Interview: Cloud Communications and Future of Telecom30 July 2010, 3:39 pm
Last week I had the pleasure of chatting with good friend Martin Geddes about his new whitepaper "Rethinking the Business Model for Telephony, Unified Communications, and Social Media to meet the needs of Modern Commerce" (see end of page for......

One Week to eComm13 April 2010, 12:52 pm
Well, it’s that time of year again – the Ecomm show is next week, and if you want to get a handle on what’s next in communications, then I recommend you get out to it. If you haven’t bought your ticket yet, you can use the code “thomashowe” to get ten percent off the ticket [...]...

HD Voice Coverages Shows High Def Voice Use Is About To Explode31 July 2010, 3:15 pm
I've been catching up on a few topics, one of which is HD Voice, and that means reading Doug Mohney's HD Voice News. What's interesting is that now almost three years since VAPPs decided to become HiDefConferencing, and then was quickly acquired by Citrix Online to form the core of their Citrix Online Audio group, HD voice is now seeing it's day as more and more companies are moving in that direction. To see who, just peruse through Doug's definitive coverage of the sector....

The Jeff Pulver Blog

Gardner-White is sponsoring #140Conf Detroit27 July 2010, 6:01 am
Gardner-White is a sponsor of the #140Conf Detroit. I appreciate their support and their ties to the Metro Detroit community. En route to the airport on last Friday, I visited one of their stores and I have to say that I was impressed! Follow them on Twitter - @gardnerwhite and Facebook - - - Tags: 140conf, social media, Detroit, Gardner-White, detroit, Jeff Keni Pulver ...

Saunderslog.com

“Get out of Jail Free” says US Copyright Office26 July 2010, 4:34 pm
In the spring of 2008 I slipped out of my hotel in San Jose, and headed over to the mall to buy an iPhone. I remember the conversation with the clerk vividly. He offered to activate it for me, and I said “No, I’m going to unlock it for use in Canada.” Shortly after, I [...]...

Just A note20 August 2009, 7:17 am
...

Operators need for Baby Steps in Business Intelligence, More TMO Customer Service Woes, and the ITization of Telecoms20 July 2010, 9:27 am
Amazon provides amazing customer service, I've never had to call them through the hundreds of transactions, everything is just there online.  Its respectful of my time and lack of patience.  Comparing this to my latest TMO (T-Mobile) experience has me......

Google News: Telco 2.0 News

Twitter Feed: Telco 2.0

Microsoft Tries to Spark Telco 2.0: Source: www.internetnews.com --- Wednesday, July 28, 2010Microsoft is http://url4.eu/6V68k28 July 2010, 2:56 am
...