The time spent at SaaScon09 last week has only further validated my belief that Software as a Service (SaaS) is not a technology fad, nor is it just one more IT acronym for O’Reilly to fill that last remaining space on your bookshelf.
As I reflect on the many conversations I had, and the feedback I received at SaaScon, I feel more confident than ever that SaaS has become a widely accepted and trusted model that companies are quickly moving towards.
CFOs like SaaS over premised-based solutions because costs savings are paramount: there are no infrastructure costs (i.e. migrate from CAPEX to OPEX). SaaS offers a pay-as-you-go or subscription-based billing models (i.e. pay for what you use). [...]

I just received a recorded message from the local Toyota dealership in Austin. The message indicated that my vehicle is due for service and then provided me with the dealership phone number so I could call and schedule an appointment.
The approach Toyota is taking in proactively reaching out to their customer is good, but it’s not good enough and, in this instance, it wasn’t frictionless enough to get me to stop what I was doing and make a service appointment.
What might Toyota have done better?
1. Indicate which car required service. I own two Toyota vehicles so how about listing the year, make, and model of the vehicle that requires service.
2. Provide more specific information. Indicate [...]

While most companies are reporting lower than expected earnings in 2008, there are some bright spots. NetworkIP has had our best year ever, reflecting a growing adoption of the NetworkIP Jaduka “Intelligent” Platform for telephony, voice/data applications, and feature development.
The Wall Street Journal reports that while software purchases are expected to decline, three pockets of technology will grow: Software as a Service (SaaS), Mobile Productivity Applications, and Security solutions.
We agree. We’re seeing a large increase in the numbers and types of telephony and commerce applications running on the NetworkIP Jaduka “Intelligent” Platform. Adoption of our SaaS solutions and voice API is growing by about a million API calls a month. Our voice API opens [...]

Believe it or not, I like Wiki’s definition of Cloud Computing the best. Wiki defines Cloud Computing as a general concept that incorporates Software as a Service (SaaS), Data as a Service (DaaS), Web 2.0 & other recent, well-known technology trends, in which the common theme is reliance on the Internet for satisfying the computing needs of the users.
The best example of Cloud Computing that comes to mind & the ones I use most often are Google’s Mail, Talk, & Doc Applications. Why do I use these applications instead of similar applications already installed on my PC? The answer is simple, these Cloud Computing tools allow me to access my e-mail, message with colleagues, & [...]

Today & tomorrow Pat Murphy, VP of Business Development at Jaduka, & I will attend IBM’s Accelerating Business Value Conference in Palisades, New York. The focus of this conference is to bring together business executives, subject matter experts, & Independent Software Vendors (ISVs) in an effort to collaborate on making alternative delivery models available for software solutions through IBM’s Blue Business Platform (BPP).
As reported by IBM, the tides of innovation are driving radical changes in the software market. Alternative delivery models are opening up choices for line of business executives & providing new market opportunity for software vendors. Analyst predictions include:
- By 2012, 70% or more of businesses with greater than 100 employees will have [...]